Customer Service Haiku

haiku consists of three lines, with the first and last lines having 5 moras, and the middle line having 7. A mora is a sound unit, much like a syllable, but is not identical to it. Since moras do not translate well into English, it has been adapted so that syllables are used instead.

r

 

Our agents are
assisting other callers
thank you for your patience

*

your experience
is important to us
we will be with you soon

*

For prescriptions, press one
For pharmacy hours, press two
Just one moment please

*

To complete a brief
customer satisfaction
survey please press star

 

©2016 Melinda Rooney

Why I’m here

Once I made  my mother pull the car over so I could retrieve a stuffed dog from the side of the road: gritty, rain-soaked,  a frayed felt tongue.  I gave it a bath, replaced its faded cardboard eyes with buttons.  I hoped that the child who’d lost it would know that it was safe. I spend long hours at Goodwill, digging for treasure, smelling other people in the folds of flannel shirts, filling 50 cent bags with t-shirts and and mismatched china and cheap jewelry and foot-molded shoes still warm from their wearers: orphans, unwanted.  They needed a home, and someone to listen.

As I grew older I scavenged for words: quizzes and clippings, cartoons and quotations and ad copy and stories, the crumpled receipts in my wallet.  I go through the junk mail, follow instructions to the letter. Anything with words on it I read, and cannot throw away.  Someone wrote those words once. There’s something in them that wants to be let out.

Ever since I got a toy typewriter for my fifth birthday I’ve tried to make another world out of words and step into it and stay there: story after story, novels in drawers, recycled myths.  But I keep coming back to the doctor’s office and the grocery store and my email inbox, and I’m forced to realize I cannot escape the world and all its discarded litter.  Maybe I don’t even want to. There are stories in the receipts, the emails, the stuffed animals and the used shoes, and I want to try to tell them.

©2016 Melinda Rooney